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Introduction

Machine Selection & Purchasing

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Installing & Launching at a New Location

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Machine Delivery & Unboxing

Machine Delivery & Unboxing

Mike Hoffmann

Vending Machine Expert

Master the art of machine delivery and unboxing to ensure a seamless installation and avoid costly delays.

Prep Starts Before the Truck Arrives

Success hinges on logistics.

Before the delivery truck even parks, confirm:

  • Lift gate or dock height with the carrier

  • Reserved elevator and loading bay slots

  • Measure every doorway and hallway — must be at least 3" wider than the machine

  • Protect marble/tile with masonite sheets or sliders

  • Have your Certificate of Insurance ready for building staff

Do not go solo.

You’ll need:

  • 2–3 helpers

  • Pallet jack, appliance dolly, 4-wheel skate

  • Socket set, utility knife, shrink wrap, pry bar

  • Tape measure, level, and smartphone (for photos)

Unbox, Inspect, Document Everything

  1. Keep plastic wrap until the cooler is in final position

  2. Take photos of all four corners for freight insurance

  3. Match crate badge to your purchase order: model, serial number, voltage

  4. Visually check for dents, cracks, trim damage

If your entryway is tight (<31"), remove the fridge door to avoid glass breakage. Post a spotter at ramps and keep inclines under 6°.

Final Placement & Power-On Protocol

  • Anchor with angle iron

  • Level front-to-back and side-to-side

  • Wait 2+ hours upright before plugging in (oil must settle)

  • Confirm GFCI 110V outlet

  • Remove all transit bolts & shelf locks

  • Run self-diagnostics and test-vend

Finish by emailing an “Install Complete” report to the property manager, with timestamped photos. This closes the loop, starts your warranty, and proves install quality.

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Complete the following exercises:

1. Reflect on a past experience where you had to set up a large piece of equipment. Consider the steps you took to prepare the space and what tools you used. How could the strategies discussed in this lesson have improved your setup process?

2. Practice taking detailed photographs of a mock setup. Use your smartphone to document all angles of a piece of furniture or equipment as if you were preparing for an insurance claim. Reflect on how this practice can help in real-world scenarios.

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QUIZ

1. What is a critical step to take before unloading a heavy machine?

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Leave your comments and questions below.

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Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.

Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.

Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.