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Introduction

Machine Selection & Purchasing

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Installing & Launching at a New Location

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Checklist: Pre-Launch

Checklist: Pre-Launch

Mike Hoffmann

Vending Machine Expert

Master the art of a seamless micro-market launch with our detailed checklist, ensuring both physical and digital readiness to wow your customers from day one.

Final Pre-Launch Checklist: The Last Lap Before Launch

Before the ribbon is cut, Mike emphasizes this step as "mission control." Every completed task here ensures a smooth launch without frantic troubleshooting. The goal is a flawless start at 7 a.m., covering physical, digital, and payment systems.

Machine and Product Checks

Run a test vend on every product using both card and cash. Eliminate mystery spirals by ensuring every slot works perfectly. Straighten all pricing and nutrition labels—crooked tags look unprofessional.

Face forward the soonest expiring inventory. Apply FIFO (First In, First Out) rigorously to maintain margins. Clean the utensil station and microwave to avoid unsanitary surprises.

Cooler temperatures must stay under 40°F. This not only meets compliance but also ensures product freshness. Environmental readiness is key to successful operations.

Security and Signage Setup

Verify both cameras are powered and properly aimed. Confirm they have 30-day video retention. Place visible "Smile, you're on camera" signage for deterrence.

Add a 24/7 emergency contact sticker on the kiosk. This ensures support and accountability. These steps reduce theft and build customer trust.

Tech System Validation

Reboot the kiosk and check that it boots into your branded screen. Ensure no error messages appear. LTE or Wi-Fi signal must be at least 3 bars for reliability.

Spot-check three SKUs in the price database. Sync if there are mismatches. Test a credit card swipe and Apple Pay tap to ensure instant cloud sales reporting.

Send a test e-receipt to your inbox. Validate that local tax rates are accurate. Ensure surcharge visibility if you charge extra for cashless payments.

Soft Launch and Final Prep

Offer five free vends to staff for final testing. Gather live feedback and confirm satisfaction. Post a QR code for reporting any operational issues.

Schedule your first restock visit before leaving. Include it as a calendar invite to stay organized. Once this checklist is complete, the system is live and stable.

What’s Next: Stocking for Profit

With hardware and payments humming, shift to shelf optimization. Learn to balance top sellers and healthy options. This keeps offerings fresh and appealing.

You’ll explore pricing to secure your margins. A smart strategy reduces waste and drives profits. Next up: stocking tactics that prevent menu fatigue.

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Complete the following exercises:

1. Reflect on the last time you prepared for an important event or launch. Consider the steps you took to ensure everything went smoothly and identify any areas where a checklist could have enhanced your preparation. How might you apply this to a micro-market launch?

2. Try designing a simple launch checklist for a hypothetical micro-market. Include categories such as physical setup, security, technical readiness, and customer engagement strategies. Consider how each step contributes to the overall success of the launch.

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QUIZ

1. What is the primary purpose of the FIFO inventory method in a micro-market launch?

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Leave your comments and questions below.

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Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.

Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.

Join Vendingpreneurs

Join live weekly calls with me & coaches with $1M+/mo vending experience. We'll handhold you through your first vending business.