Corporate Facilities & Flagship Markets

Mike breaks down how to elevate from side routes to scalable programs across large campuses by standardizing systems and operational playbooks.

Standardize for Scale

He starts small, proves ROI, then copies it to larger sites.

Layouts, pricing bands, and SLAs are standardized so any team member can operate efficiently.

After success, he asks the manager who else they oversee. Sister sites are easy expansions.

Referrals, Proof & Frictionless Growth

Old leads are re-engaged with nearby launch proof, including 30-day sales data and mock-up offers.

Referrals are rewarded ($500–$2,000) and sourced from realtors, vendors, or union stewards—paid on install.

Walk-ins are timed with cold emails. He uses photos, bestseller stats, and uptime to close deals.

Market Setup, SLAs & Performance Targets

Start lean: 1 cooler + snacks + kiosk. Expand as sales prove.

Shrink over 3%? Switch to locked cooler café format with AI and cameras.

He commits to ≥98% uptime, ≤24-hr service, temp logs, and a monthly recap to the client.

Pricing, Inventory & Team Structure

Target margin: 50–60% with shrink ≤2–3%. Price by category with $0.25–$0.50 room for lifts.

Each week, he cuts bottom 10% SKUs, expands top movers, and adds flavors to winners.

Inventory rhythm: Friday orders, Monday delivery, and 15-min top-offs to prevent emergencies.

Team Model, Assortment & Expansion Blueprint

Lead operators manage 12–14 markets with telemetry.

They earn $20–$25/hour plus bonuses for uptime, shrink, and new installs.

Products rotate by time of day: AM—shakes, parfaits; PM—bowls, ramen, ice cream; always-on—top drinks.

The System That Scales

Lock these four: proof, fixed layouts, clear SLAs, and tight reporting.

When done right, enterprise clients request expansion.

With every machine earning $90/day, team bonuses and new site incentives make it investor-ready.

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