Choosing New vs. Used Machines
Mike Hoffmann
Vending Machine Expert
Explore the critical considerations when choosing between new and used machines, emphasizing the importance of warranties and proper machine inspection.
Why This Deserves Its Own Deep Dive
Mike’s bought both new and used machines—and he’s learned the hard way.
His first machine, bought used on Craigslist for $3,000, broke down after 6 months.
No warranty. No refund. Still had to buy a new one afterward. Lesson: don’t skip this decision.
Key Considerations: New vs. Used Machines
Warranty is Everything
New machines (even smart ones) now cost as low as $5,000
Increased competition is driving prices down
Used machines = usually no warranty
Compressors, card readers, seals, etc. can break unexpectedly
Always Check the Serial Number
Use it to look up warranty status, manuals, and service records
Think of it like a car VIN check—no Carfax, but do your own inspection
Inspect Thoroughly If Buying Used
Review the compressor, seals, doors, card reader brand, etc.
Ask: has it been well maintained?
Consider what you're trading for the lower upfront cost
Decision Matrix: Match Your Machine to Your Goals
Ask yourself:
What does the location demand?
Do I want to save money now and risk repairs later?
Or do I want peace of mind and minimal downtime?
Mike’s bias: he prefers new, warrantied machines—especially if your goal is passivity, not fixing machines.
Final Advice from Experience
“I don’t want to be a machine mechanic.”
If you’re building a passive vending route, buying used may backfire. One mistake cost Mike $3,000 plus a second machine—avoid that trap.
Use the checklists and decision guides to make the best call for your situation.
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Complete the following exercises:
1. Reflect on a time when you had to choose between a new or used product. What factors influenced your decision, and how would you apply those lessons to deciding on a machine purchase? Consider aspects like cost, warranty, and your ability to manage repairs.
2. Imagine you are advising a friend who is torn between buying a new or used machine for their business. Create a checklist of at least five inspection points they should consider if they opt for a used machine. What would you emphasize based on your understanding of warranties and machine components?
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QUIZ
1. What is a major advantage of purchasing a new machine over a used one?
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Leave your comments and questions below.
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