Handling Contracts, Objections & Preparing for Machine Selection

Securing a location is only part of the process. Knowing how to handle objections, negotiate contract terms, and protect your investment is essential for long-term vending success. This module covers practical strategies to navigate common concerns related to contracts and insurance—while setting you up for the next step: choosing the right machine.

Contract Negotiation Essentials:

When dealing with contracts, especially as a beginner, keep flexibility in mind. You want to avoid being locked into a location that doesn't perform well.

Key strategies:

Always include a 30- or 60-day termination clause

• This allows you to pull out quickly if a location underperforms.

• The clause protects both parties and gives you freedom to pivot without legal friction.

Don’t stress about contract terms

• These agreements are usually negotiable and should work in your favor, not just theirs.

Responding to Common Objections:

When property managers bring up insurance or liability concerns, remember: you're not offering a high-risk service.

Address objections with clarity:

Insurance requirements are flexible

• You're not climbing ladders or operating machinery—you're placing a stationary snack and drink unit.

• Most vending businesses can push back on excessive insurance demands and propose reasonable coverage instead.

Bottom Line:

• Contracts should be tools for flexibility, not restrictions.

• Use the 30–60 day out clause to protect your assets.

• Be confident and reasonable when responding to contract or insurance objections.

• Keep it simple: you’re not operating heavy equipment—just providing a passive amenity.

Transition to Next Module:

Now that you know how to negotiate and secure your location with confidence, it’s time to shift focus to a critical question: What kind of vending machine should you place in that location?

In the next module, we’ll explore:

• Different types of machines

• Smart vs. traditional vending

• How to choose the right supplier

Let’s dive into the details and get into the nitty-gritty of machine selection.